Workforce agents

Hire an AI agent the way you hire a team member.

Each agent has a job description, the systems it may touch, an autonomy level and a human owner. It starts in shadow mode and earns its way to live.

The roles

Four agents, each with one job.

Early access

Business Ops Analyst

Writes a weekly brief for your leadership team on where the organisation loses time and money, ranks what to do next and answers questions — every figure taken from your own SmixAI records. It only reads; it never changes anything.

UsesSmixAI findings · ROI · requests
Early access

Executive Assistant

Prepares you for each meeting and tracks what you promised and were promised across your mail, meetings and requests. It reads only your own mailbox and calendar, and it never sends.

UsesGmail · Google Calendar · SmixAI meetings and requests
Early access

Customer Service

Triages support tickets and drafts replies grounded in your knowledge, with their sources. Every reply and ticket change waits for approval, and a ticket it cannot answer goes to a person.

UsesZendesk or Salesforce · your knowledge libraries
Early access

Project Delivery

Writes a weekly delivery status report on your projects, flags the risks that need attention and drafts polite chase-ups. Every comment or status change waits for approval.

UsesJira or monday.com · SmixAI meetings and requests
How hiring works

From hire to live, with a person deciding.

01

Choose the agent

Pick a role and give it a name and a human owner.

02

Set its systems and autonomy

Approve the systems it may use and what it may do on its own. Sends and writes start as proposals.

03

It runs in shadow mode beside your team

It does the work without changing anything, and is tested against its accuracy targets.

04

A person promotes it to live

An admin promotes it once it meets its targets. Its sends and writes still wait for approval.

Early access

Join early access

Workforce agents are in early access. Tell us which role you need and which systems you use.

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